Privacy Policy

Effective Date: March 2025

WH4 Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store and protect any personal data we receive from you or that you provide to us via our website.

We may collect and process the following types of personal data:

• Personal Identification Data: Name, email address, telephone number, job title, company name.
• Technical Data: IP address, browser type, operating system, and usage data related to your interaction with our website.
• Enquiry Details: Information provided through contact forms or email correspondence.
• Client Data: If you become a client, we may collect additional business and personal information to deliver our services.

We use your data for the following purposes:

• To respond to enquiries and provide consultancy services.
• To personalise and improve your experience on our website.
• To manage client relationships and deliver contracted services.
• For administrative and internal record-keeping.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

We process personal data on the following bases:

• Consent: Where you have given us explicit permission.
• Contractual necessity: To fulfil our obligations to clients and service users.
• Legal obligation: Where processing is required by law.
• Legitimate interest: For internal business purposes, such as improving our services and website.

We take reasonable precautions to protect your information. All data is stored securely and accessed only by authorised personnel. While we use secure methods, no method of transmission over the internet or method of electronic storage is 100% secure.

We may share your information with trusted third-party service providers who help us operate our business (e.g. web hosting, IT services), but only where necessary and under strict data protection agreements.

We may also disclose information if required to do so by law or in response to a legal request.

Our website may use cookies to enhance your experience and gather anonymous usage statistics. You can control the use of cookies through your browser settings.

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request restriction.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party sites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites.

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email.

If you have any questions about this policy or how your data is handled, please contact:

hello@wh4.co.uk